Skip to Content

KPI Comparison

The KPIs your online team uses — 

mapped to your store

AIRIA is a 3D video sensor


It counts and measures — people passing, people stopping, people entering, people dwelling.

This overview shows which of those numbers maps to the KPIs your online team already works with every day.

Online Shop vs. Physical Shop

Interest

Window Dwell Time

Time spent viewing window display

Interest

Click-Through Rate

 CTR from ad to landing page

Consideration

Store Entrants

People counted at the door

Consideration

Site Visits

 Unique sessions & page depth

Engagement

Dwell & Category Engagement

Avg. dwell time & interaction - beyond the door

Checkout Friction

Queue & Waiting Time

Avg. queue length & wait time at peak & off-peak

Conversion

Point of Sale Purchase

POS transaction value & basket size

Engagement

Product Engagement

 Category views, wishlists & time on page

Friction

Cart Abandonment Rate

 Drop-off at checkout initiation

Conversion

Checkout & Purchase

 Cart completion & revenue

Awareness

Impressions & Reach

Total ad views & content exposure.

Awareness

Passerby Traffic

Pedestrian flow past the storefront

KPI Stages


Awareness   ->    Interest   ->    Consideration   ->    Engagement   ->    Conversion


Passersby vs Impressions

Impressions are guaranteed served. Passersby are proximity-counted — the sensor cannot confirm the person looked at the store.

Window Dwell vs CTR

A click is an unambiguous intent signal. Window dwell is proximity-based — but stopping in front of a store is exposure regardless of reason, much like an impression being served.

Beyond the Door vs Product Engagement

Online tracks the exact product viewed. The AIRIA measures dwell in a zone — it cannot identify which specific product attracted attention.

Door Count vs Site Visits

The most established KPI in physical retail — used as ground truth for decades and the only sensor delivering a fully accurate, reliable number. The AIRIA goes further: it counts groups, not just individuals. A family or couple entering together is one purchasing decision, not four — making group-based conversion rates significantly more meaningful than raw headcount.

The door count includes all entries: staff, delivery personnel and others without a separate entrance. At normal traffic volumes this is statistical noise and does not distort the KPI. It only becomes relevant in very low-traffic stores where simpler, more direct tools are the better fit regardless.

Queue Time vs Cart Abandonment

Cart abandonment is captured at the exact drop-off moment. In physical retail, the decision to leave is never recorded — only the queue time that may have caused it.

Independent measurements

Unlike online where each stage implies the previous, physical KPIs are independent sensor readings. A door entry does not confirm a window stop or a passersby count.

Ready to start with AIRIA?

START NOW​​​​